Task Create a single entry point into the business club ecosystem: the agent should help members find the materials they need among a large archive, automatically onboard new members, and convert unregistered users into paying members.
Problem The private business club had accumulated a large library of valuable materials — podcasts, videos, documents — but members could not navigate it effectively. The content they needed was getting lost deep in the channel, new members did not know where to start, and unregistered users who ended up in the bot did not receive a clear invitation to join. All of this reduced the value of membership and slowed the club's growth.
Solution Development of an AI agent with hybrid search across the club's entire materials database, plus onboarding, sales, and personal strategy modules — all in a single Telegram bot.
Implemented modules
Hybrid search across the materials database
- Processing the entire channel archive: podcasts, videos, documents, posts
- Hybrid search — semantic by meaning + keywords — for maximum accuracy
- Delivery of relevant excerpts with direct links to the full versions of the materials
- The member receives an answer to their question and the source — without manual searching through the archive
Onboarding new members
- Automatic welcome flow for new club members
- Introduction to the club structure, key materials, and formats
- Personalized recommendations for starter content based on the member's interests and goals
- Lowering the entry barrier and accelerating the first value from membership
Selling access to unregistered users
- A separate flow for users without access to the channel
- Presentation of the club's value and demonstration of sample materials
- Automatic payment processing and access provisioning without administrator involvement
Personal strategies for members
- The agent gathers the member's context: business area, goals, current tasks, and challenges
- Based on this context, it forms an individual strategy grounded in the club's materials
- It recommends specific podcasts, videos, and documents aligned with the member's tasks
- The strategy is updated as the context changes
What results did we achieve
- Members began using the club archive more actively — valuable content stopped getting lost deep in the channel
- New members complete onboarding faster and receive their first value from membership without administrator assistance
- The conversion of unregistered users into paying members increased thanks to an automated sales funnel
- Personal strategies increased engagement and the sense of individualized attention among club members